Refund policy
Return & Refund Policy
Returns
At Artomania, all our products are made with care and many items are personalized according to customer requirements.
Because of the customized nature of our products, we do not accept returns or exchanges for:
- Personalized Photo Frames
- Customized Calendars
- Products with customer photos, names, or custom text
- Products ordered with customer-approved designs
Damaged or Incorrect Items
If you receive:
- A damaged product
- A defective product
- A wrong item
Please contact us within 48 hours of delivery with:
- Your order number
- Photos/videos of the product and packaging
After verification, we will arrange a replacement or refund.
Refunds
Refunds are issued only if:
- The product is damaged during shipping and a replacement is unavailable.
- The wrong product was delivered and cannot be replaced.
Approved refunds will be processed within 5–7 business days to the original payment method.
Order Cancellation
Orders can be cancelled only before customization or production begins.
Once the design has been approved or production has started, cancellations are not possible.
Contact Us
For return or refund requests, contact:
Artomania
📞 +91 6383875209
📧 support@artomania.in
🌐 Artomania.in